The key measures considered by the FCA when assessing whether the principles for business have been fully implemented are

  • Treating customers fairly (TCF)
  • Training and competence (T&C)

 

The next step

How treating customers fairly22 works in practice.

Contacts
AFS Group, Asset Finance Solutions & AFS Compliance
  • Greenbank Court, Challenge Way, Greenbank Business Park, Blackburn, BB1 5QB
  • Tel: 01254 958777
Synergy Commercial Finance
  • Lindum Business Park, York Road, Elvington, York YO41 4XR
  • Tel: 01904 481786
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